Legally known as Türk Hava Yolları Anonim Ortaklığı, Turkish Airlines was founded in May 1933. It is functional as the Turkish flag/national carrier. Currently, it offers scheduled passenger flights to over 300 routes in 125+ nations based in the Americas, Africa, Oceania, Asia, and Europe. Due to the number of destinations, Turkish Airlines is the largest mainline air operator in the world. Via the Turkish Airlines Headquarters Office, flight operations to varied locations are managed.

Its headquarters, as well as the hub, is situated in the Turkish Airlines General Management Building, Istanbul Ataturk Airport (ISL), Istanbul. Also, via this body, it manages the functioning of the largest fleet of 365 vehicles in the aviation industry.

Turkish Airlines Corporate Office and Headquarters Details

The Turkish Airlines Corporate Office has an objective to offer assistance services and facilities globally. When it comes to the team available here, it includes experienced executives and other specialists having extensive knowledge of flight services/operations. All these members ensure that the operations are properly streamlined.

Airline:Turkish Airlines
Address:Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149, Istanbul Türkiye
Phone Number:+90 212 463 63 63
FAX Number:+90 212 465 21 21
Opening Hours:24 hours
Turkish Airlines Website:http://www.turkishairlines.com/
Social Media Links:Facebook: https://www.facebook.com/turkishairlines
Twitter: https://twitter.com/TurkishAirlines
Instagram: https://www.instagram.com/turkishairlines
LinkedIn:  https://tr.linkedin.com/company/turkish-airlines
YouTube: https://www.youtube.com/@TurkishAirlines
TikTok: https://www.tiktok.com/@turkishairlines?lang=en

Turkish Airlines Headquarters Office Map

To navigate the Turkish Airlines Headquarters address, the map is the most convenient tool. Passengers or visitors can use it to know the directions to reach this division. The use of this tool is also a reliable way to learn about the total distance between the HQ office and one’s current location. This map indicates the shortest route one can take to cover this distance.

Mon Open 8:00 AM – 5:00 PM

Tue Open 8:00 AM – 5:00 PM

Wed Open 8:00 AM – 5:00 PM

Thu Open 8:00 AM – 5:00 PM

Fri Open 8:00 AM – 5:00 PM

Sat Closed

Sun Closed

Turkish Airlines Executive Customer Service Contacts

In case of a query or update, a traveler can contact the respective Turkish Airlines customer service center in the city or region. For details, one can consider the following table:

City/RegionContact Number
Estonia+908503330849
Azerbaijan+994124048849
France+33157979849
Benin+229209 00101
Finland+3580981710 849
Ecuador+5931800401040 (Available for CNT operators)
Belgium+32026200849
Australia+611800750849
Denmark+45 33144055
Canada+18008748875
Algeria+908503330849
Brazil+551138788199
Georgia+995706001111
Bahrain+97317516100
Egypt08000009145
Austria+430810222849
Colombia+576013789528
China+861056971330
Belarus+90 850 333 0849 (Global number available in Turkish/English)
Argentina+54(011)39915950
Germany+496986799849
Hong Kong (SAR of China)+85230711256
Greece+302119902313
India0008000501565 (For India only)
Hungry+3619997262
Ghana+233(0)596993488
Japan+81368372337
Kenya+254203893656
Iran+982123546
Jordan+962080022347
Kyrgyz Republic+996312962755
Indonesia+622131132606  (EN-TR only)
Kuwait+908503330849+965 22022849
Lebanon+908503330849
Malaysia+60320531899
Ireland+35315251849
Netherlands+31(0)204059636
Malta+35620330225
LuxemburgDE +496986799849
BE +32 26200849
Israel1809453174 (Only local calls)
Mexico+525510361234
Nigeria+234(0)12771559
Italy(+39)0699749849
Moldova080061457
Norway+4780040849
Morocco+212520484978
Oman+96880077241
Romania+4021204 7005
Panama+5078365833
Qatar00800101214
Portugal+351210608087
Pakistan+92 00 800 900 33020
Russia88007006161
Philippines+63285401733
Saudi Arabia+9668008110478
South Korea+82-2-60224-270
Poland+4822 504 85 44
Singapore+90 850 333 0 849
Tunisia+216 313 00 362
Uganda+256 414238088
Slovenia+386 1 888 8496
Turkish Republic of Northern Cyprus+90 850 333 0 849
South Africa+27 0860 666 828
Turkiye0850 333 0 849
Ukraine+380 893 243849
Spain91 375 41 89
United Arab Emirates+971 8000 3570 43 43
Sweden+46851999849
Uzbekistan+998712070849
08002000200
United Kingdom+44 (0) 844 800 66 66
+44 (0) 203991 1993 (Use zero while calling within the UK)
Switzerland+41 848 444 849
Venezuela+908503330849
United States+1-800-874 8875

Note: Refer to the Turkish Airlines official website for city/sales/airport office contact details.

How to Resolve a Problem with Turkish Airlines?

Turkish Airlines is marked as a passenger-centric carrier. It has earned the reputation of providing its fliers with the best travel experience and for this, it makes sure to resolve their problems/queries/concerns. Hence, the operator aims to offer quick solutions for the same.

Depending on their needs and preferences, to resolve their problems, fliers can connect with Turkish Airlines or its headquarters/corporate office through the following:

1. Phone Calls

Being a prominent air operator, Turkish Airlines has specific contact numbers to connect with it in all the regions where it functions. Based on the current nation or city, a passenger can dial the telephone number to seek assistance for the ongoing issue. For instance, when a passenger is in Sydney, Australia, he/she can dial +61 1 800750849 to get professional help.

2. Send Emails

To elaborate on an issue and get an accurate solution for it, a flyer can utilize the city/country-specific email addresses of Turkish Airlines. Or, one can use the Turkish Airlines head office email address. While sending emails, it is suggested to mention the details correctly and clearly to enable the carrier’s executives to speed up the process. Also, for this purpose, attach supportive documents if any.

3. City/Sales/Airport Office Visit

Turkish Airlines has a wide location network across the globe. Hence, it has city/sales/airport offices to address travel-related queries of its travelers. Based on the current location, a traveler can choose to go to the nearest available office.

4. Contact Forms

Turkish Airlines passengers can locate an adequate contact form on its main website. They can fill out the form and file a complaint, make a general/specific request, or give any feedback/suggestions to the airline.

5. Web Chat

To seek solutions/responses in real-time, one can utilize the web chat option available on the official website of Turkish Airlines. A dedicated customer relations executive will be assigned to address the query/complaint. Furthermore, the executive will share the required solution. 

The Turkish Airlines Corporate Office is the central division that handles operational and other processes. In case flyers need query or service-specific assistance, they can head to the nearest city/sales office. Here, the airline offers easy and convenient modes to connect with its excellent team of professionals.

FAQs

How do I contact Turkish Airlines headquarters?

To contact Turkish Airlines HQ, one can use its official phone number.

Where do Turkish Airlines have corporate offices?

The corporate office of Turkish Airlines is in the General Management Building of Ataturk Airport.

Can I reach Turkish Airlines customer service via text?

Yes, via text in the form of web chat, email, or FAX, one can connect with Turkish Airlines.

Where can I reach Turkish Airlines customer service in writing?

Use the region-wise email address i.e. sydinfo@thy.com (Australia) to write concerns to Turkish Airlines.

How do you contact Turkish Airlines Central Baggage Service and Lost and Found?

Directly head to the Lost and Found Office of Turkish Airlines or simply call the carrier as per the region.

How do I escalate a complaint with Turkish Airlines?

Contact Turkish Air online/offline and request for escalating a complaint.

What is Turkish Airlines’ postal address?

The postal address of Turkish Airlines is General Management Building, ISL Airport, Yesilkoy 34149, Istanbul Türkiye.

How do I write to the CEO of Turkish Airlines?

Turkish Airlines fliers can FAX at +90 212 465 21 21 to write to its CEO.